Shipping policy
SHIPPING POLICY - Cay'lah Boutique
Processing Time
All orders are processed within 3-5 business days (Monday-Friday, excluding holidays). You'll receive a confirmation email when your order ships with tracking information.
Shipping Rates & Delivery Times
Daily Drip & Flex Zone ($19.99-$149.99):
- Standard Shipping: $10 (5-7 business days)
- Express Shipping: $20 (2-3 business days)
- FREE Standard Shipping on orders $150+
Premium Tiers - Heat & Grails ($150+):
- Standard Shipping: $15 (5-7 business days)
- Express Shipping: $30 (2-3 business days)
- FREE Standard Shipping on orders $300+
Multiple Shipments
Your order may arrive in multiple packages to ensure authenticity and quality. Items ship directly from our authorized supplier network, and each shipment includes:
- Separate tracking information (you'll receive multiple tracking emails)
- Full insurance coverage
- Quality inspection before shipping
This multi-supplier fulfillment ensures you receive 100% authentic products from verified sources.
Premium Item Handling
Orders over $500 require signature confirmation upon delivery for your security.
Shipping Locations
We currently ship to all 50 US states. Items ship from various authorized distribution centers (domestic US locations and select international fulfillment partners) to ensure authenticity.
Order Tracking
Track your order using the tracking number provided in your shipping confirmation email. Tracking information is typically available within 24 hours of shipment.
Shipping Delays
While rare, delays may occur due to weather, carrier issues, or high volume periods. We'll keep you updated if any delays affect your order.
International Shipping
International shipping is currently not available. We ship within the United States only.
Questions? Contact us at [sales@caylahboutique.com]